CyLynx Referral Partner Program

To inquire about becoming a CyLynx Referral Partner, please contact Jeremy Goldman, VP of Corporate Relations at jeremy@cylynx.com or 877.570.2481.

What is CyLynx Referral Partner Program?

CyLynx's Referral Partner Program enables you to add a powerful stream of revenue to your company simply by referring leads to CyLynx. Your clientele - Web hosts, Internet Service Providers, and other technology companies can greatly benefit from outsourcing their customer support requirements to CyLynx. When one of your leads signs up for CyLynx's support services, you will share in the revenues. Also, by becoming a Referral Partner, CyLynx will help to promote your product.

Who is CyLynx?

CyLynx is one of the first companies to provide outsourced customer support specifically to Web hosting companies and Internet Service Providers. Rather than operating their own in-house customer support departments, which can be an extremely expensive and challenging task, they can share their support responsibilities with CyLynx while dramatically reducing their support costs. Our mission is to raise the satisfaction levels of our client's customers by delivering superior customer support services. Our entire organization is focused on service delivery, with a firm commitment to quality, control, and security.

What type of support does CyLynx provide?

CyLynx prides itself on offering support that is accessible, immediate, expert, and personal. End-users of our services are able to receive support 24 hours a day, 7 days a week via email, live chat, or voice. We respond quickly to support requests in a skillful, professional manner, and dedicate ourselves to pleasing customers by acting friendly, personal, and attentive.

Who is a good fit for this program?

Currently, two types of companies are ideal for this program:

• Internet Technology Partners and
• CRM Technology Partners

CyLynx is in the customer support industry. We currently market our services to Web hosts and Internet Service Providers. If you have a product or service, whether it is hardware, software, or something else, that benefits Web hosts and/or ISPs, you may be well fit to benefit from this partnership.

Ideal Referral Partners:

What are the benefits of participating in this program?

You will share in the recurring revenue of every client that signs up for CyLynx's support services as a result of your referral. The larger the size of the deal, the larger the revenue share.

In addition, your customers will be pleased to have an accessible, immediate, expert, and personal support staff at their fingertips.

CyLynx completes the customer support element of the Web Hosting or ISP equation!

What can you do for us?

Your company will help to inform your customers, Web site visitors, or prospective clients about CyLynx and our support services. (Trust us, you are doing them a favor!)

This can be done in several ways:

• Placing CyLynx's logo and company description on your Web site.
• Telling customers about CyLynx in a one-to-one sales context.
• Inserting an "opt-in" in your sign-up process for customers that wish to learn about outsourcing their customer support to CyLynx.
• Providing CyLynx with contact information on potential leads.

What we will do for you?

For each referred lead that chooses to outsource its support to CyLynx, your company will receive a percentage of the monthly earned revenue. We are not talking nickels and dimes here, either. CyLynx Referral Partners can make hundreds of thousands of dollars a year in recurring revenue - by doing practically nothing!

In addition, CyLynx will feature your company on our Web site, with your logo and company description. We will also help refer our customers to you if we feel that they can benefit from your product or service.

What can we do together?

There are multiple ways that our companies can work together for mutual exposure. If it seems appropriate, we are open to constructing and distributing joint press releases, co-marketing, sharing tradeshow booth space, and advertising together.