Virtual Receptionist
The Cylynx virtual receptionist is the answer to a busy office with busy executives; we can add more people for your customer relations department instantly by automatically routing important calls to executives when necessary.
All the abilities of a well trained receptionist, following business protocols and standards that you will set, our virtual receptionist agent can be available 24/7 if your business requires it. Your customers will be handled according to your needs and Cylynx virtual receptionist will act under your system and your clients will never know that they are being routed to outsourced personnel. Cylynx virtual receptionist can receive messages, resumes, emails, screen calls, transfer urgent correspondences according to your instructions giving you absolute control of your communication media and not spend the time receiving telemarketing calls and junk mail. The Cylynx virtual receptionist… the best assistant you can ever have!
Live Web Chat Significant number of online sales are lost due too lack of relevant information, most of the prospects are not interested in rummaging through the entire website to decide on a sale, what they need is a live sales agent to answer inquiries immediately. The answer to all your problems is the Cylynx live web chat. With this feature attached to your marketing website, the live web chat agent can answer your customers questions immediately and bring him closer to that elusive online sale. With information provided for to our highly trained sales agents, we can increase the number of online sales in your website with the same number of hits. This is the ultimate virtual sales tool, highly interactive, state of the art, personal online sales force. One disadvantage of selling online is where the client does not have direct communication with the vendors prior to the sale, now your customers can, and they will be happy and you will get the dollars. Cylynx interactive web chat; closing that elusive online sale. |
